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2025 Industry Report: Standing at the Crossroads

Expanded Edition: Now Includes Bonus Insights

Bringing you even MORE, including: 

  • Fresh data on proof of delivery disputes and their impact on PODs
  • New findings on how transport managers view unified solutions
  • Eye-opening insights into meeting Net Zero and sustainability targets
  • Real-world opinions on AI – competitive advantage or potential pitfall?
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The Industry Speaks 

We surveyed 250 industry professionals to uncover the biggest operational pain points,
untapped opportunities and the real cost of inefficiency.

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of fleet managers use
integrated systems

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of logistics companies don't
track environmental impact

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of logistics complaints are due
to manual errors

Delivery in the Digital Age

As part of our in-depth research, we also explored how much time and money businesses lose processing manual proof of delivery (POD),
a routine task with surprisingly high operational impact.  
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  • We uncovered just how much time is lost to manual POD processes:
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  • 16% of respondents reported having a fully automated POD system
  • 6% spend less than 1 hour per day
  • 20% spend around 1 hour per day
  • 37% spend around 2 hours per day
  • 16% spend around 3 hours per day
  • 2% spend around 4 hours per day
  • 2%: 5 or more hours
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About Microlise

As a leading global provider of fleet management and connected technology, Microlise supports over 2,500 businesses, with fleets of all sizes and across logistics, retail, construction and manufacturing.

We’re passionate about turning data into decisions – and helping UK logistics thrive.

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